Last Updated: February 16, 2026
Privacy & Policy
Introduction
EAC Painting Pte Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy complies with Singapore's Personal Data Protection Act 2012 (PDPA) and other applicable data protection regulations.
Information We Collect
2.1 Personal Information You Provide
When you contact us for quotes, consultations, or services, we may collect:
Full name Contact information (email address, phone number, mailing address) Property details (address, property type, building specifications) Project requirements and preferences Payment and billing information Any other information you voluntarily provide
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
IP address and browser type Device information and operating system Pages visited and time spent on our site Referring website addresses Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information from:
Business partners and referral sources Social media platforms (if you interact with our content) Public databases and government records (for project verification)
How We Use Your Information
We use your personal data for the following purposes:
3.1 Service Delivery
Provide quotes and project consultations Schedule site surveys and assessments Execute painting and maintenance services Process payments and invoicing Provide warranty support and follow-up services
3.2 Communication
Respond to inquiries and customer support requests Send project updates and appointment reminders Provide maintenance tips and care instructions Share service updates and company news (with your consent)
3.3 Business Operations
Improve our services and customer experience Conduct market research and analysis Comply with legal and regulatory requirements Prevent fraud and ensure security Maintain business records and documentation
3.4 Marketing (With Consent)
Send promotional materials and special offers Share case studies and testimonials (with your permission) Conduct customer satisfaction surveys
Legal Basis for Processing
We process your personal data based on:
Consent: When you provide explicit consent for specific purposes Contract Performance: To fulfill our service agreements with you Legal Obligations: To comply with Singapore laws and regulations Legitimate Interests: To improve our services and protect our business
Data Sharing and Disclosure
We may share your information with:
5.1 Service Providers
Paint and material suppliers (e.g., Nippon Paint, Jotun) Equipment rental companies Subcontractors and certified technicians (IRATA-certified personnel) Payment processors and financial institutions IT service providers and cloud storage platforms
5.2 Legal Requirements
Government authorities and regulatory bodies (e.g., BCA) Law enforcement agencies (when legally required) Legal advisors and auditors
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Protection and Security
We implement appropriate technical and organizational measures to protect your data:
Secure servers with encryption (SSL/TLS) Access controls and authentication systems Regular security audits and vulnerability assessments Employee training on data protection Confidentiality agreements with staff and contractors Secure disposal of physical and digital records
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal data for as long as necessary to:
Fulfill the purposes outlined in this policy Comply with legal, accounting, or reporting requirements Resolve disputes and enforce agreements Provide warranty support (typically 1-3 years after project completion)
After the retention period, we will securely delete or anonymize your data.
Your Rights Under PDPA
Under Singapore's Personal Data Protection Act, you have the right to:
8.1 Access
Request a copy of the personal data we hold about you
8.2 Correction
Request correction of inaccurate or incomplete data
8.3 Withdrawal of Consent
Withdraw consent for marketing communications and optional data processing
8.4 Data Portability
Request your data in a structured, machine-readable format (where applicable)
8.5 Deletion
Request deletion of your data (subject to legal retention requirements)
To exercise these rights, please contact us using the details in Section 12.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences and settings Analyze website traffic and user behavior Improve website functionality and user experience Provide relevant advertising (with your consent)
Types of Cookies We Use:
Essential Cookies: Required for website functionality Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics) Marketing Cookies: Track your activity for advertising purposes (with consent)
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, supplier websites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
EAC Painting Pte Ltd Data Protection Officer
Email: wspaintingpte@gmail.com Phone: +65 8275-8001 Address: UBI AVENUE 1, 408938, Singapore
We will respond to your request within 30 days as required by PDPA.
. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
Posting the updated policy on our website Updating the "Last Updated" date at the top of this page Sending email notifications (for material changes)
We encourage you to review this policy periodically.
. Governing Law
This Privacy Policy is governed by the laws of Singapore. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of Singapore courts.
. Consent
By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please do not use our services or provide us with your personal information.
For marketing communications, we will obtain your explicit consent before sending promotional materials. You may opt out at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
EAC Painting Pte Ltd Singapore's Most Trusted Painting Service Protecting Your Property, Protecting Your Privacy